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Salesforce CRM Online Training & Free Salesforce CRM Online Training Courses

About Salesforce CRM Online Training

Best Online Training Institute is a leading online training provider with real-time and placement oriented Salesforce CRM Courses. Our Team of Salesforce CRM Trainers are certified experts and working Professionals with hands on experience on real time Salesforce CRM Projects. 

Our Salesforce CRM Online Training course is custom made and is suitable for both working professionals and beginners which includes basic to advanced levels. we provide easy to learn free video tutorials, course content, interview questions and training material for our Salesforce CRM Online Training course along with 24/7 online support from our expert trainers.

Contact us today for Free Online Video Classes on Salesforce CRM Online Training Course.


Salesforce CRM Online Training Course Content

Salesforce training course content and Syllabus

Sales Force Course Content:

Cloud Computing Fundamentals:

  • Introduction to the Cloud Computing
  • Evolution of Cloud Computing
  • Comparisons with other computing techniques fetchers
  • Key characteristics of cloud computing
  • Advantages/Disadvantages
  • Classification of Cloud Computing
  • Based on as a service model
  • SAAS (Software as a service)
  • PAAS (Platform as a service)
  • IAAS (Infrastructure as a service
  • Based on deployment or access model
  • Cloud
  • Private Cloud
  • Hybrid Cloud
Sales Force CRM Concepts:

  • What is CRM?
  • How CRM can help?
  • Sales force CRM Navigation terminology
  • Compare Salesforce.com CRM with other CRM products
  • Customization in sales force .com CRM
  • Introduction to sales force CRM Setup tool
  • Personal Setup
  • App Setup
  • Admin Setup
  • Salesforce.Com Cloud Overview:

  • Sales Cloud
  • Service Cloud
  • Collaboration Cloud
  • Project development life cycle
  • Sales force editions
  • Apex data loader
Organization Administration:

  • Set your organization’s language & locale
  • Manage currency
Customization:

  • Create custom profiles & custom fields
  • Define dependent pick list
  • Customize lookup fields
  • Customize validation & formulas
  • Customize page layouts
  • Customize standard related lists
  • Use field-level security
  • Workflow:

  • Define workflow
  • Set up workflow rules
  • Set up workflow tasks & alerts
Workflow Approvals:

  • Plan approvals using workflow
  • Use the approval wizard – standard vs. jump start
  • Create workflow approvals
Security & Access:

  • Create & Manager Users
  • Set organization-wide defaults
  • Learn about record accessed
  • Create the role hierarchy
  • Learn about role transfer & mass Transfer functionality
  • Profiles, Login History
Data Utilities:

  • Importing overview
  • Learn about import solutions & Custom Object records using the data loader
  • User mass delete
  • Initiate weekly export
  • Use storage
Analytics:

  • Create custom reports
  • Use advanced filters
  • Use conditional highlighting
  • Use custom summary formulas
  • Use dashboards
Extending Salesforce CRM:

  • Learn about custom objects
  • Learn about custom tabs
  • Learn about custom web tabs
The Appexchnage:

  • The AppExchange
  • Install an app
  • Delete an app
Visual Force:

  • Introduction and Tools
  • Purpose of Visualfoce
  • MVC Architecture
Controllers:

  • Variables and Formulas
  • Standard Controllers and Standard List Controllers
  • Custom Controllers and Controller Extensions
  • Using static resources and custom components
  • Styling VF pages
  • Overriding buttons, links and tabs with VF
  • Using JavaScript in VF Pages
  • Advanced examples
APEX:

  • Introduction to Apex
  • Pupose of Apex
  • Apex Fundamentals
  • Collections
  • Loops
Apex Scheduling:

  • Triggers
  • Invoking Apex
  • Classes, Objects and Interfaces
  • Testing Apex
  • Dynamic Apex
  • Batch Apex
  • Debugging Apex
  • Deploying Apex
  • Developing Apex in managed packages
  • sObjects and the Database

  • What is an sObject
  • SOQL and SOSL Queries


Videos for Salesforce CRM Online Training Course

Salesforce training course content and Syllabus

Sales Force Course Content:

Cloud Computing Fundamentals:

  • Introduction to the Cloud Computing
  • Evolution of Cloud Computing
  • Comparisons with other computing techniques fetchers
  • Key characteristics of cloud computing
  • Advantages/Disadvantages
  • Classification of Cloud Computing
  • Based on as a service model
  • SAAS (Software as a service)
  • PAAS (Platform as a service)
  • IAAS (Infrastructure as a service
  • Based on deployment or access model
  • Cloud
  • Private Cloud
  • Hybrid Cloud
Sales Force CRM Concepts:

  • What is CRM?
  • How CRM can help?
  • Sales force CRM Navigation terminology
  • Compare Salesforce.com CRM with other CRM products
  • Customization in sales force .com CRM
  • Introduction to sales force CRM Setup tool
  • Personal Setup
  • App Setup
  • Admin Setup
  • Salesforce.Com Cloud Overview:

  • Sales Cloud
  • Service Cloud
  • Collaboration Cloud
  • Project development life cycle
  • Sales force editions
  • Apex data loader
Organization Administration:

  • Set your organization’s language & locale
  • Manage currency
Customization:

  • Create custom profiles & custom fields
  • Define dependent pick list
  • Customize lookup fields
  • Customize validation & formulas
  • Customize page layouts
  • Customize standard related lists
  • Use field-level security
  • Workflow:

  • Define workflow
  • Set up workflow rules
  • Set up workflow tasks & alerts
Workflow Approvals:

  • Plan approvals using workflow
  • Use the approval wizard – standard vs. jump start
  • Create workflow approvals
Security & Access:

  • Create & Manager Users
  • Set organization-wide defaults
  • Learn about record accessed
  • Create the role hierarchy
  • Learn about role transfer & mass Transfer functionality
  • Profiles, Login History
Data Utilities:

  • Importing overview
  • Learn about import solutions & Custom Object records using the data loader
  • User mass delete
  • Initiate weekly export
  • Use storage
Analytics:

  • Create custom reports
  • Use advanced filters
  • Use conditional highlighting
  • Use custom summary formulas
  • Use dashboards
Extending Salesforce CRM:

  • Learn about custom objects
  • Learn about custom tabs
  • Learn about custom web tabs
The Appexchnage:

  • The AppExchange
  • Install an app
  • Delete an app
Visual Force:

  • Introduction and Tools
  • Purpose of Visualfoce
  • MVC Architecture
Controllers:

  • Variables and Formulas
  • Standard Controllers and Standard List Controllers
  • Custom Controllers and Controller Extensions
  • Using static resources and custom components
  • Styling VF pages
  • Overriding buttons, links and tabs with VF
  • Using JavaScript in VF Pages
  • Advanced examples
APEX:

  • Introduction to Apex
  • Pupose of Apex
  • Apex Fundamentals
  • Collections
  • Loops
Apex Scheduling:

  • Triggers
  • Invoking Apex
  • Classes, Objects and Interfaces
  • Testing Apex
  • Dynamic Apex
  • Batch Apex
  • Debugging Apex
  • Deploying Apex
  • Developing Apex in managed packages
  • sObjects and the Database

  • What is an sObject
  • SOQL and SOSL Queries


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